SMS Terms and Conditions
Effective Date: July 28, 2026
By opting in to receive SMS messages from My Empowering Impact, you agree to the following terms and conditions.
1. Consent for SMS Communication
By providing your mobile phone number and opting in, you consent to receive SMS text messages from My Empowering Impact regarding your behavioral health services.
Phone numbers collected during the SMS consent process and SMS consent records will not be shared with third parties or affiliates for marketing purposes. Your information is used solely to communicate with you regarding the services you receive.
Consent to receive SMS messages is voluntary and is not a condition of receiving services.
2. Types of SMS Communications
By opting in, you may receive SMS messages related to customer care, including:
Appointment reminders and confirmations
Appointment scheduling, rescheduling, and cancellations
Care coordination and follow-up communications
Billing and insurance notifications
Program enrollment and service updates
Office closures or service interruptions
Wellness check-ins
Crisis resource information, when appropriate
Sample Messages:
"Reminder from My Empowering Impact: You have an appointment scheduled for tomorrow at 2:00 PM. Reply C to confirm or call us to reschedule."
"Your appointment has been rescheduled. Please contact our office if you have any questions."
"Our office will be closed on Monday in observance of the holiday."
"If you are experiencing a behavioral health crisis, call or text 988. If this is a medical emergency, call 911 immediately."
3. Message Frequency
Message frequency may vary depending on the type of communication, your appointments, and the services you receive. Clients may receive several messages per month as needed for care coordination and customer support.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply according to your wireless carrier's pricing plan. Charges may vary for domestic and international messaging.
5. Opt-In Methods
My Empowering Impact obtains SMS consent through one or more of the following methods:
Verbal consent obtained and documented by authorized staff.
Signed intake, registration, or consent forms.
Online forms that include an SMS consent checkbox.
By obtaining consent, we ensure clients are aware of and agree to receive SMS communications regarding their services in accordance with applicable privacy and communication requirements.
6. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any text message.
After opting out, you will receive one final confirmation message, and no additional SMS messages will be sent unless you opt in again.
You may also contact us directly at 443-379-4545 to update your communication preferences.
7. Help
If you need assistance, reply HELP to any SMS message or contact My Empowering Impact at 443-379-4545 during normal business hours.
SMS messaging is not monitored continuously. If you are experiencing a medical emergency, call 911 immediately. If you are experiencing a behavioral health crisis, call or text 988 for immediate assistance.
8. Additional Options
Receiving SMS messages is optional. If you do not wish to receive SMS communications, you may decline SMS consent during registration or notify our office at any time.
9. Standard Messaging Disclosures
Message and data rates may apply.
Message frequency may vary depending on the services provided.
Reply STOP at any time to opt out.
Reply HELP for assistance.
SMS consent is not a condition of receiving services.
SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing purposes.
Please review our Privacy Policy at intake onboarding with our team for additional information regarding how your information is collected, used, and protected.
Privacy Policy
Effective Date: [Insert Date]
My Empowering Impact Privacy Policy
My Empowering Impact ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including through SMS/text messaging.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
Mailing address (if provided)
Information submitted through contact forms
Appointment or service inquiries
Any other information you voluntarily provide
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Website usage data
Cookies and similar tracking technologies
How We Collect Information
We collect information through:
Website contact forms
Appointment request forms
SMS consent forms
Email communications
Phone conversations
Cookies and analytics tools
Information voluntarily submitted by users
How We Use Your Information
We use your information to:
Respond to inquiries
Schedule appointments
Provide requested services
Send appointment reminders
Send customer support communications
Respond to billing questions
Improve our website and services
Maintain security and prevent fraud
Comply with applicable laws and regulations
How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:
Service providers assisting us with business operations
Technology vendors that support our communications
Government agencies when legally required
Other parties with your written authorization
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance the user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Privacy Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent for communications
Request information regarding how your data is used
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:443-379-4545